Tommy’s Commercial Limited operates the commercial.tommys.co.nz website, which provides the service. This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of personal information if anyone decided to use our service.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at commercial.tommys.co.nz, unless otherwise defined in this Privacy Policy.

Purpose

The purpose of this privacy policy is to let users of www.tommys.co.nz know when we collect personal information and what we do with it.

Design system 

We don’t use, share or transfer personal information in connection with the site except as set out in this policy, or as otherwise set out somewhere on the site (including in terms linking to the site).

Terms of use

Collection, storage and use of personal information

No need to disclose personal information

You can use the site — including completing user research tasks — without disclosing any personal information.

Your disclosure of personal information

You may choose to disclose personal information to us when you give feedback or in submission forms. This information can be viewed by site administrators and sometimes third-party contractors who administer or work on the site, or who work on special projects with us.

Don’t send us sensitive personal information or include any sensitive personal information in submission forms.

Holding of information

If you provide personal information, it’s held by Tommy’s Commercial Limited. It may be shared with third-party contractors to the extent necessary for them to administer or work on the site, or to work on special projects with us. E-mail addresses are not made available to the public. Unless required by law, we won’t publicise the names or email addresses of individuals who provide feedback to us or who provide us with submission forms without their consent.

Use of personal information

We’ll only use personal information provided to us for the purpose of:

  • administering, evaluating and improving the site
  • improving our services, and
  • communicating with you, including responding to your feedback and information provided in submission forms.

Feedback

Feedback is important and is used to evaluate and improve the site. If you provide feedback by email, that feedback is sent to the Companies administration team. 

Terms of use

Submission forms

If you provide us with a submission form, that submission form will be sent to directly to the administration of the Company or agent. We may pass on relevant content from that submission form to other people within the Company. This could include your email address and other identifying information.

Links to Other Sites

Our service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Statistical information and cookies

We may collect statistical information about your visit to help us improve the site. This information is aggregated and doesn’t identify you personally. It includes:

  • your IP address
  • the search terms you used
  • the pages you visited on our site and the links you clicked on
  • the date and time you visited the site
  • the referring site (if any) from which you clicked through to this site
  • your operating system, for example Windows XP, Mac OS X
  • the type of web browser you use, such as Internet Explorer, Chrome or Mozilla Firefox
  • other things like your screen resolution and the language setting of your browser.

Use of statistical information

The statistical information referred to above can be viewed by site administrators and certain other analysis personal contracted to the Companies. 

Cookies

This site generates persistent session cookies (that is, they have an expiry date and are removed on that date) for the purpose of monitoring site usage. The cookies don’t collect personal information. You can disable them or clear them out of your web browser without affecting your ability to use the site.

Records and disclosure statement

Your emails and contributions to the site may constitute public records and be retained to the extent required by the Public Records Act 2005. We may also need to disclose those materials under the Official Information Act 1982 

Correcting your personal information

Your rights

Under the Privacy Act 2020, you have the right to access and ask us to correct any of your personal information provided to us in connection with your use of this site.

Contact us if:

  • you would like to see or change your personal information we have stored, or
  • you have any concerns regarding your privacy
  • we may require proof of your identity before being able to provide you with any personal information.

The Privacy Officer

(04) 381-8600

If you have a privacy complaint

If you’re not satisfied with our response to any privacy-related concern you may have, you can contact the Privacy Commissioner.

Contact details for the Office of the Privacy Commissioner are:

https://www.privacy.org.nz/about-us/contact/